The People Access Accessibility Store
People Access is committed to helping you meet or exceed accessibility standards. Our extensive products and services offerings can help your organization regardless of its size, industry, or location to achieve your accessibility goals. Please read our terms and conditions regarding returns and refunds.
In-House Training Options
Course #CS01 – 1 Hour Workshop in-house (max 30 people)
This workshop helps your management staff to move forward in implementing the new Customer Service Standards. Staff will learn the legislated requirements under the AODA, what their responsibilities are, how to comply, and next steps. You will learn the benefits and costs of compliance along with the risk of non-compliance.
The standards are easier to implement when staff clearly understand their roles and responsibilities.
Course #CS02 – 1 Hour Workshop in-house (max 40 people)
This workshop meets compliance requirement of the Accessible Customer Service Standards. It is designed for those staff with limited customer service interaction with persons with disabilities. It is designed for volunteers, contractors, and staff with little or no customer service interaction. The workshop includes an overview of the legislation and its requirements, disability terms and definitions, and reporting and training requirements. It does not include simulations or interactive exercises.
Course #CS03 – 3 Hour Workshop in-house (max 15 people)
($50 per additional trainee to a maximum of 25)
This three-hour experiential workshop will meet compliance requirements of the new Accessible Customer Service Standards. It is ideal for front line staff and department heads. This in-house workshop includes an overview of the legislation and its requirements, disability terms and definitions, and reporting and training requirements. Various simulations and interactive learning experiences help your staff to identify and remove barriers in the workplace.
Your staff will have a greater sense and understanding of how to provide superior customer service to persons with disabilities. This workshop will change the way your staff provide service to your community!
Sometimes it’s difficult to pull staff away from their jobs for any length of time. This 25 minute e-Learning course allows staff to train on line when convenient. It will also provide you with a tracked record of participant completion. E-Learning is set up with modules which cover all the training requirements of the Accessible Customer Service Standards. Your staff will have a greater sense and understanding of how to provide customer service to persons with disabilities. Fully customized to your specifications.
Enterprise License for one year – from under $5 per employee
Call for a free demonstration and quotation – 1-800-263-9648 x224
(Price to be negotiated based on scope/needs/duration)
This interactive workshop is ideal for staff responsible for implementing the Customer Service Standards of your organization. Decision makers will be educated on legislative background, requirements, and effective and accessible customer service training. This workshop helps staff to begin the process of writing your policies and procedures related to the Accessibility Standards. You will also work on a plan for your organizational training and reporting needs.
A brief meeting with the sponsoring executive will enable us to assess your needs and create a tailored proposal/contract to meet your needs.
Consulting Services
$100 per hour (minimum 1 hour, discounted rates for volume coaching are negotiable)
We provide expert reactive coaching in response to your queries via e-mail or telephone. Distance coaching will be ideal for clients who require real time responses to specific queries. Quick answers to your questions will allow you to continue making progress with accessibility efforts.
Check out our AccessPATH Plus – Compliance plus Excellence Tool which includes one hour of free coaching.
Negotiated per engagement based on scope/needs/duration
Our highly experienced Excellence Canada certified consulting team will accelerate you through the accessibility process minimizing your time/cost burden while providing you peace of mind through their expert advice. In addition to ensuring you achieve AODA compliance, we will concurrently help you enhance your customer service for all clients.
Our consulting services include gap analysis, facilitation, business case development, project plan/management, and change management support.
A brief meeting with the sponsoring executive will enable us to assess your needs and create a tailored proposal/contract for your specific needs.
Custom quotation based upon needs assessment
People Access can save you time and money by early correction through a series of initial, mid-term, and final reviews to ensure you are on track through your accessibility process. Our Opinion Report will summarize our findings and recommendations. We will also provide post-implementation reviews to ensure sustainability and realization of projected benefits. This assessment service will benefit clients who want an authoritative third-party review of their status and plans. An assessment by People Access can provide peace of mind and confidence when you file your compliance report with the Accessibility Directorate of Ontario.
A brief meeting with the sponsoring executive will enable us to size your needs and create a tailored proposal/contract for your specific needs.
The AccessPATH Plus is an easy-to-follow tool that takes you step-by-step through the process that will help your business achieve full compliance with the Accessible Customer Service Standards of the AODA. It features fill-in-the-blank templates as well as completed sample templates to guide you. Even if you have limited experience with managing projects, the program will inform and guide you all the way.
This powerful software resides on your own computer, is accessed in HTML format through your web browser, and creates standard MS Word format documents that you can print and edit. Your purchase is a permanent license and the software will be delivered by download.
AODA Compliance Kits for Small Organizations
Kit No.1 – for 1 to 19 people – $149
INCLUDES
- Up to 19 e-Learning seats and proof-of-training certificates
- Accessibility Policy Template
- Service Disruption Template
- Customer Feedback Template
- E-mail advice from qualified experts as needed
- Management and Staff Training Guide
- Staff Service Tips Pocket Guide
- Window Decals
AND YOU ALSO GET ongoing support in the form of updates, news, and advice from People Access as new accessibility legislation and best practices become available that could affect your organization
Your e-Learning license and accessibility forms will be delivered to you by software download after purchase. The Guides and Decals will be mailed to you separately.
Kit No.2 – for 20 to 49 people – $299
INCLUDES:
- Up to 49 e-Learning seats and proof-of-training certificates
- Accessibility Policy Template
- Service Disruption Template
- Customer Feedback Template
- E-mail advice from qualified experts as needed
- One hour phone support
- Official Government Compliance Report
- Management and Staff Training Guide
- Staff Service Tips Pocket Guide
- Window Decals
AND YOU ALSO GET ongoing support in the form of updates, news, and advice from People Access as new accessibility legislation and best practices become available that could affect your organization.
Your e-Learning license and accessibility forms will be delivered to you by software download after purchase. The Guides and Decals will be mailed to you separately.
Kit No.1 – for 1 to 19 people – $149
INCLUDES
- Up to 19 e-Learning seats and proof-of-training certificates
- Accessibility Policy Template
- Service Disruption Template
- Customer Feedback Template
- E-mail advice from qualified experts as needed
- Management and Staff Training Guide
- Staff Service Tips Pocket Guide
- Window Decals
AND YOU ALSO GET ongoing support in the form of updates, news, and advice from People Access as new accessibility legislation and best practices become available that could affect your organization
Your e-Learning license and accessibility forms will be delivered to you by software download after purchase. The Guides and Decals will be mailed to you separately.
Kit No.2 – for 20 to 49 people – $299
INCLUDES:
- Up to 49 e-Learning seats and proof-of-training certificates
- Accessibility Policy Template
- Service Disruption Template
- Customer Feedback Template
- E-mail advice from qualified experts as needed
- One hour phone support
- Official Government Compliance Report
- Management and Staff Training Guide
- Staff Service Tips Pocket Guide
- Window Decals
AND YOU ALSO GET ongoing support in the form of updates, news, and advice from People Access as new accessibility legislation and best practices become available that could affect your organization.
Your e-Learning license and accessibility forms will be delivered to you by software download after purchase. The Guides and Decals will be mailed to you separately.
Accessibility products
For a large selection of innovative products to make your premises more accessible for people with disabilities, click on the link below to download our PDF catalog.
You can obtain Adobe Reader to view PDF documents by clicking here.
Accessibility Products Catalogue
Contact us directly below through our “Questions or Comments” form to discuss and to order Accessibility Products
• Cost-effective alternative to door automation
• Designed for permanent installation at inaccessible entrances
• Alleviates door weight and door hardware issues
• Facilitates “alternative service” requirements
• AODA-compliant push-button passes the “fist test”
• AC plug-in receiver (batteries optional)
• Range up to 1,500’
• Multiple tones or record your own message
• Flashing strobe provides silent alert for deaf/HOH
Every non-automated entrance needs a BigBell™Max.
BBMAX BigBell™ Max Alert System
